We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information send email to info@thewhistlestoptrainshop.com
1.
What is your return policy?
We will gladly accept your return within 7 days of purchase with reciept.
Customer has the option of store credit or item exchange only.
Exchanged items must be of equal or greater value.
Check manufacturers warranty and follow their guidelines on defective items.
Opened items will be inspected and accepted at the discrepancy of the store.
2.
Do you accept orders?
All orders are welcomed!
All orders require payment in full at time of placing order.
Pre-orders require a billable credit card number.
credit cards will not be charged until item ships from warehouse.
